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Which of the following is a major efficiency benefit of flexible machine cells?


A) Improved capacity utilization
B) Increase in work in progress
C) Larger inventories
D) Product standardization across markets

E) A) and B)
F) C) and D)

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_____,or reductions in unit costs as plant output expands,are achieved because of greater utilization of capital equipment and the productivity gains that come with specialization of employees within the plant.


A) Minimum efficient scale
B) Production cost curve
C) Maximum efficient scale
D) Economies of scale

E) A) and C)
F) All of the above

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Because of formal and informal trade barriers and the uncertainties of the world's current floating exchange rate regime,several automobile companies have established _____ manufacturing operations in three major regional markets.


A) low-quality
B) centralized
C) top-to-bottom
D) concentrated

E) B) and D)
F) B) and C)

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How can improved quality control reduce costs for a firm?

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The firm that improves its quality contr...

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For the typical manufacturing enterprise,_____ costs account for between 50 and 70 percent of revenues,depending on the industry.


A) quality
B) administrative
C) promotional
D) material

E) All of the above
F) B) and D)

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_____,one of the American consultants credited with developing TQM,argued that management should embrace the philosophy that mistakes,defects,and poor-quality materials are not acceptable and should be eliminated.


A) Deming
B) Harmon
C) Kotler
D) Juran

E) A) and C)
F) B) and C)

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A firm that enters long-term alliances maximizes its strategic flexibility by the commitments it makes to its alliance partners.

A) True
B) False

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Which of the following was pioneered by Japanese firms during the country's remarkable economic transformation during the 1960s and 1970s?


A) Six Sigma
B) Total quality management
C) Computer-aided manufacturing
D) Just-in-time inventory systems

E) A) and D)
F) A) and C)

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Under _____,Deming believed that achieving better quality requires the commitment of everyone in the company.


A) ISO 9000
B) Six Sigma
C) zero defects management
D) total quality management

E) All of the above
F) None of the above

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Which of the following technological changes have made most of the proprietary solutions to implement EDI systems obsolete?


A) Personal computers
B) SWIFT
C) The Internet
D) Data systems

E) None of the above
F) All of the above

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Vertical integration in the manufacture of component parts increases an organization's scope,and the resulting increase in organizational complexity can raise a firm's cost structure.Which of the following is NOT a reason for this?


A) Vertically integrated firms have to determine appropriate prices for goods transferred to subunits within the firm.
B) The greater the number of subunits in an organization,the greater the problems of coordinating and controlling those units.
C) The firm that vertically integrates into component part manufacture may find that because its internal suppliers have a captive customer in the firm,they lack an incentive to reduce costs.
D) Vertically integrated firms risk losing valuable proprietary production technology to competitors.

E) A) and C)
F) B) and C)

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What is total quality management (TQM)? What are the steps that should be part of any TQM program? A.V.Feigenbaum.This philosophy was widely adopted,first by Japanese companies and then American companies during the 1980s and early 1990s.Deming identified a number of steps that should be part of any TQM program.He argued that management should embrace the philosophy that mistakes,defects,and poor-quality materials are not acceptable and should be eliminated.He suggested that the quality of supervision should be improved by allowing more time for supervisors to work with employees and by providing them with the tools they need to do the job.Deming recommended that management should create an environment in which employees will not fear reporting problems or recommending improvements.He believed that work standards should not only be defined as numbers or quotas,but should also include some notion of quality to promote the production of defect-free output.He argued that management has the responsibility to train employees in new skills to keep pace with changes in the workplace.In addition,he believed that achieving better quality requires the commitment of everyone in the company.

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The ubiquity of the Internet ...

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Why does a product's value-to-weight ratio affect location decisions?


A) Because of its influence on transportation costs
B) To determine whether the product serves universal needs
C) Because the need for local responsiveness is increased
D) Because of trade barriers in some countries

E) A) and D)
F) B) and D)

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What is a grouping of various types of machinery,a common materials handler,and a centralized cell controller called?


A) Malleable manufacturing unit
B) Elastic manufacturing station
C) Rigid machine unit
D) Flexible machine cell

E) B) and C)
F) C) and D)

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Production and logistics are closely linked since a firm's ability to perform its production activities efficiently depends on a timely supply of high-quality material inputs,for which logistics is responsible.

A) True
B) False

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Discuss the overall objectives of international firms in terms of production and logistics.

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The production and logistics functions o...

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Which of the following is a source of improvement in the capabilities of foreign factories?


A) The management's focus shifting away from improving the factory's cost structure
B) Market stagnation in the country in which the factory is located
C) Degradation of advanced factors of production in the nation in which the factory is located
D) Pressure from the center to customize a product to the demands of consumers in a particular nation

E) B) and C)
F) A) and D)

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When a product serves universal needs it can be produced at a single,optimal location.

A) True
B) False

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When is decentralization of manufacturing appropriate?


A) The product serves universal needs.
B) Important exchange rates are expected to remain relatively stable.
C) The product's value-to-weight ratio is high.
D) Trade barriers are substantial.

E) All of the above
F) A) and D)

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For global organizations,formal and informal trade barriers have no influence on location decisions.

A) True
B) False

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