Question 1

Most employees in the social services section of a government department have frequent interaction with people who are unemployed or face personal problems.Which of the following personality characteristics is best suited to employees working in these jobs?

Accepted Answer

A)  High neuroticism.
B)  External locus of control.
C)  High introversion.
D)  High agreeableness.
E)  Both 'B' and 'C'.F) A) and B)
G) A) and C)

Question 2

________ characterizes people with high levels of anxiety, hostility, depression, and self-consciousness.

Accepted Answer

A)  Extroversion
B)  Openness to experience
C)  Conscientiousness
D)  Neuroticism
E)  AgreeablenessF) B) and E)
G) C) and D)

Question 3

One problem with applying the individual rights principle of ethical decision making is that one individual right may conflict with another.

Accepted Answer

A) True 
 B)False

Question 4

Three personality traits are care, utilitarianism, and distributive justice.

Accepted Answer

A) True 
 B)False

Question 5

Americans tend to have:

Accepted Answer

A)  a high collectivism value orientation.
B)  a high nurturing-orientation value.
C)  a long-term orientation.
D)  an individualistic value orientation.
E)  both 'B' and 'C'.F) C) and E)
G) C) and D)

Question 6

Which of the following identifies the four factors that directly influence individual behavior and performance?

Accepted Answer

A)  Utilitarianism
B)  MARS model
C)  Schwartz's model
D)  Holland's model
E)  Myers-Briggs Type IndicatorF) A) and D)
G) A) and E)

Question 7

Self-enhancement can result in bad decisions.

Accepted Answer

A) True 
 B)False  True

Question 8

Which of the following is NOT one of the organizational behavior implications of self-verification mentioned in your text?

Accepted Answer

A)  Employees are more likely to remember information that is consistent with their self-concept.
B)  Employees are motivated to interact with others who affirm their self-concept.
C)  The more confident employees are in their self-concept, the less they will accept positive or negative feedback.
D)  Supervisors should avoid giving feedback that is inconsistent with their employees' self-concepts.
E)  All the above are correct.F) B) and E)
G) A) and E)

Question 9

Which of the following statements about values is FALSE?

Accepted Answer

A)  Values help define what is right or wrong and good or bad in the world.
B)  Values are arranged into a hierarchy of preferences.
C)  The values that dominate a person's preferences differ across cultures.
D)  Values guide our decisions and actions.
E)  A person's hierarchy of values typically changes a few times each year.F) C) and D)
G) None of the above

Question 10

All of these factors directly influence an employee's voluntary behavior and performance EXCEPT:

Accepted Answer

A)  motivation.
B)  role perceptions.
C)  situational factors.
D)  moral intensity.
E)  ability.F) C) and E)
G) A) and B) D

Question 11

According to the MARS model of individual behavior, which of the following is NOT a role perception problem?

Accepted Answer

A)  The employee lacks the proper tools to perform the job.
B)  The employee knows two different ways to perform a particular task, but unknowingly chooses the method that the organization does not want its employees to use.
C)  The employee doesn't realize that a particular task is part of his or her job.
D)  The employee places more emphasis on the quantity of work whereas the organization wants more emphasis placed on the quality of work.
E)  The employee believes that the company wants him or her to spend more time with clients, whereas the company really wants client requests processed more quickly.F) B) and D)
G) A) and D)

Question 12

Which of the following is NOT identified in the textbook as an ethical principle?

Accepted Answer

A)  Utilitarianism
B)  Distributive justice
C)  Moral intensity
D)  Individual rights
E)  All of these are ethical principles identified in the textbookF) All of the above
G) B) and C)

Question 13

Learned capabilities refer to the skills and knowledge that you have actually acquired.

Accepted Answer

A) True 
 B)False  True

Question 14

One limitation with information about cross-cultural values is that it incorrectly assumes that everyone within a specific country holds similar values.

Accepted Answer

A) True 
 B)False

Question 15

Companies can improve employee role perceptions by describing the employee's assigned tasks clearly and providing meaningful performance feedback.

Accepted Answer

A) True 
 B)False

Question 16

Motivation is an external force on the person that causes him or her to engage in specific behaviors.

Accepted Answer

A) True 
 B)False

Question 17

Situational factors are working conditions within the employee's control.

Accepted Answer

A) True 
 B)False

Question 18

The MARS model explicitly identifies which of the following factors?

Accepted Answer

A)  Money
B)  Recreational activities
C)  Neuroticism
D)  Situational factors
E)  All of the aboveF) C) and D)
G) A) and E)

Question 19

Several international sales representatives in your organization have faced the murky question of paying foreign government officials under the table in order to do business in other countries.Describe three strategies that the organization should consider to resolve these and other ethical dilemmas for foreign sales representatives.

Accepted Answer

First, the company should develop and ma...

Question 20

An individual's personality:

Accepted Answer

A)  changes several times throughout the year.
B)  is formed only from childhood socialization and the environment.
C)  is less evident in situations where social norms, reward systems, and other conditions constrain behavior.
D)  is all of the above.
E)  is only 'B' and 'C'F) B) and D)
G) A) and B)

Exam 2: Individual Behavior, Personality, and Values

Most employees in the social services section of a government department have frequent interaction with people who are unemployed or face personal problems.Which of the following personality characteristics is best suited to employees working in these jobs?

Correct Answer
verified

________ characterizes people with high levels of anxiety, hostility, depression, and self-consciousness.

Correct Answer
verified

One problem with applying the individual rights principle of ethical decision making is that one individual right may conflict with another.

Correct Answer
verified

Three personality traits are care, utilitarianism, and distributive justice.

Correct Answer
verified

Americans tend to have:

Correct Answer
verified

Which of the following identifies the four factors that directly influence individual behavior and performance?

Correct Answer
verified

Self-enhancement can result in bad decisions.

Correct Answer
verified
True

Which of the following is NOT one of the organizational behavior implications of self-verification mentioned in your text?

Correct Answer
verified

Which of the following statements about values is FALSE?

Correct Answer
verified

All of these factors directly influence an employee's voluntary behavior and performance EXCEPT:

Correct Answer
verified
D

According to the MARS model of individual behavior, which of the following is NOT a role perception problem?

Correct Answer
verified

Which of the following is NOT identified in the textbook as an ethical principle?

Correct Answer
verified

Learned capabilities refer to the skills and knowledge that you have actually acquired.

Correct Answer
verified
True

One limitation with information about cross-cultural values is that it incorrectly assumes that everyone within a specific country holds similar values.

Correct Answer
verified

Companies can improve employee role perceptions by describing the employee's assigned tasks clearly and providing meaningful performance feedback.

Correct Answer
verified

Motivation is an external force on the person that causes him or her to engage in specific behaviors.

Correct Answer
verified

Situational factors are working conditions within the employee's control.

Correct Answer
verified

The MARS model explicitly identifies which of the following factors?

Correct Answer
verified

Correct Answer
verified
First, the company should develop and ma...
View Answer

An individual's personality:

Correct Answer
verified

Exam 2: Individual Behavior, Personality, and Values

Most employees in the social services section of a government department have frequent interaction with people who are unemployed or face personal problems.Which of the following personality characteristics is best suited to employees working in these jobs?

Correct AnswerverifiedShow Answer

________ characterizes people with high levels of anxiety, hostility, depression, and self-consciousness.

Correct AnswerverifiedShow Answer

One problem with applying the individual rights principle of ethical decision making is that one individual right may conflict with another.

Correct AnswerverifiedShow Answer

Three personality traits are care, utilitarianism, and distributive justice.

Correct AnswerverifiedShow Answer

Americans tend to have:

Correct AnswerverifiedShow Answer

Which of the following identifies the four factors that directly influence individual behavior and performance?

Correct AnswerverifiedShow Answer

Self-enhancement can result in bad decisions.

Correct AnswerverifiedTrue

Which of the following is NOT one of the organizational behavior implications of self-verification mentioned in your text?

Correct AnswerverifiedShow Answer

Which of the following statements about values is FALSE?

Correct AnswerverifiedShow Answer

All of these factors directly influence an employee's voluntary behavior and performance EXCEPT:

Correct AnswerverifiedD

According to the MARS model of individual behavior, which of the following is NOT a role perception problem?

Correct AnswerverifiedShow Answer

Which of the following is NOT identified in the textbook as an ethical principle?

Correct AnswerverifiedShow Answer

Learned capabilities refer to the skills and knowledge that you have actually acquired.

Correct AnswerverifiedTrue

One limitation with information about cross-cultural values is that it incorrectly assumes that everyone within a specific country holds similar values.

Correct AnswerverifiedShow Answer

Companies can improve employee role perceptions by describing the employee's assigned tasks clearly and providing meaningful performance feedback.

Correct AnswerverifiedShow Answer

Motivation is an external force on the person that causes him or her to engage in specific behaviors.

Correct AnswerverifiedShow Answer

Situational factors are working conditions within the employee's control.

Correct AnswerverifiedShow Answer

The MARS model explicitly identifies which of the following factors?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedFirst, the company should develop and ma...View AnswerShow Answer

An individual's personality:

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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True

Correct Answer
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Correct Answer
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D

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Correct Answer
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True

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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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First, the company should develop and ma...
View Answer

Correct Answer
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