Question 1

Units that are a part of the _____ structure act almost like separate, self-sufficient, semi-autonomous organizations.

Accepted Answer

A)  mechanistic
B)  divisional
C)  functional
D)  centralized
E)  bureaucraticF) A) and E)
G) C) and E)

Question 2

Job design interventions emphasizing the motivational approach focus on:

Accepted Answer

A)  increasing the productivity of individual employees.
B)  adjusting machines to meet individual needs.
C)  modifying technology to adapt to employees' requirements.
D)  breaking down complex work into smaller, mundane tasks.
E)  increasing the meaningfulness of jobs.F) A) and C)
G) A) and D) E

Question 3

Which of the following refers to the process of defining the way work will be performed and the tasks that will be required in a given job?

Accepted Answer

A)  Job specification
B)  Job evaluation
C)  Job performance
D)  Job design
E)  Job satisfactionF) A) and B)
G) A) and C)

Question 4

Describe job analysis and distinguish between job description and job specification.

Accepted Answer

Job analysis is the process of gaining detailed information about jobs, and it usually includes both, a job description and a job specification as an output of the process. Job description is a list of the tasks, duties, and responsibilities (TDRs)required by a job. They are observable actions. Job specification is a list of the knowledge, skills, abilities, and other characteristics (KSAOs)that a jobholder must have in order to be able to effectively do the tasks, duties, and responsibilities. Thus, KSAOs are characteristics about people that are not directly observable; they are observable only when individuals are carrying out the TDRs of the job.

Question 5

The perceptual-motor approach to job design has its roots in classical industrial engineering.

Accepted Answer

A) True 
 B)False  False

Question 6

Functional structures are more appropriate than divisional structures when:

Accepted Answer

A)  the environment is unstable.
B)  it is difficult to anticipate the demand.
C)  coordination requirements between jobs are inconsistent.
D)  the organization competes on costs.
E)  the environment is unpredictable.F) A) and E)
G) B) and C)

Question 7

Which of the following is required for teams to be effective?

Accepted Answer

A)  The level of task interdependence should be higher than the level of outcome interdependence.
B)  The level of sharing rewards for task accomplishment should be higher than the level of cooperation.
C)  Individual pay raises need to play a major role in terms of defining rewards.
D)  Individual accountability of behavior should be a critical indicator of performance.
E)  Teams should not be given autonomy or allowed to be flexible in how they use their time and skills.F) A) and B)
G) A) and C)

Question 8

According to the "Job Characteristics Model," _____ is the degree to which a job requires completing a "whole" piece of work from beginning to end.

Accepted Answer

A)  skill variety
B)  task identity
C)  autonomy
D)  task significance
E)  feedbackF) D) and E)
G) A) and D)

Question 9

Which of the following is the primary role of an efficiency expert?

Accepted Answer

A)  Looking for additional resources to increase productivity
B)  Implementing a system that can store excess inventories
C)  Introducing new equipment that will increase output
D)  Removing every bit of waste in production operations
E)  Employing more people to complete a task quickerF) A) and D)
G) A) and E)

Question 10

Which of the following structures typically have employees that have a weak conceptualization of the organization's overall mission?

Accepted Answer

A)  Mechanistic structure
B)  Divisional structure
C)  Modular structure
D)  Network structure
E)  Functional structureF) A) and C)
G) None of the above

Question 11

Which of the following includes a list of the tasks, duties, and responsibilities that a job entails?

Accepted Answer

A)  Job specification
B)  Job description
C)  Job standardization
D)  Job satisfaction
E)  Job evaluationF) A) and E)
G) D) and E)

Question 12

Identifying the most qualified applicants for employment is a part of _____.

Accepted Answer

A)  career planning
B)  human resource planning
C)  training
D)  selection
E)  job evaluationF) B) and E)
G) B) and D)

Question 13

A job description is a list of the knowledge, skills, abilities, and other characteristics that an individual must have to perform the job.

Accepted Answer

A) True 
 B)False

Question 14

The _____ section in a position analysis questionnaire (PAQ) focuses on the physical activities, tools, and devices used by the worker to perform the job.

Accepted Answer

A)  mental process
B)  information input
C)  work output
D)  job context
E)  data inputF) A) and B)
G) B) and E)

Question 15

The final stage in work-flow analysis is to identify the inputs used in the development of a work unit's product.

Accepted Answer

A) True 
 B)False

Question 16

How does lean production differ from "batch work" methods?

Accepted Answer

A)  It stresses the need for using the maximum number of people for production.
B)  It has fewer employees who are well-trained.
C)  It has more opportunity to cut costs by laying off employees.
D)  It emphasizes the use of maximum materials.
E)  It employs a large number of low-skilled workers.F) A) and D)
G) None of the above

Question 17

Position Analysis Questionnaire (PAQ)covers only the work context leaving out the inputs, outputs, and processes involved in the job.

Accepted Answer

A) True 
 B)False

Question 18

Describe how the "Job Characteristics Model" describes jobs.

Accepted Answer

According to the "Job Characteristics Mo...

Question 19

The final stage in work-flow analysis is to identify the work _____ in the development of the work unit's product.

Accepted Answer

A)  results
B)  relationships
C)  processes
D)  inputs
E)  ethicsF) A) and D)
G) B) and E)

Question 20

The goal of the biological approach to job design is to:

Accepted Answer

A)  make the work simple so that anyone can be trained quickly and easily to perform it.
B)  reduce the physical demands of certain jobs by improving the physical work environment.
C)  increase the meaningfulness of jobs so that only specialized individuals can work on them.
D)  improve employees' physical capabilities so that they can perform demanding tasks.
E)  distribute jobs only to specialized individuals who have the physical abilities for those tasks.F) A) and B)
G) C) and D)

Exam 4: The Analysis and Design of Work

Units that are a part of the _____ structure act almost like separate, self-sufficient, semi-autonomous organizations.

Correct Answer
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Job design interventions emphasizing the motivational approach focus on:

Correct Answer
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E

Which of the following refers to the process of defining the way work will be performed and the tasks that will be required in a given job?

Correct Answer
verified

Describe job analysis and distinguish between job description and job specification.

The perceptual-motor approach to job design has its roots in classical industrial engineering.

Correct Answer
verified
False

Functional structures are more appropriate than divisional structures when:

Correct Answer
verified

Which of the following is required for teams to be effective?

Correct Answer
verified

According to the "Job Characteristics Model," _____ is the degree to which a job requires completing a "whole" piece of work from beginning to end.

Correct Answer
verified

Which of the following is the primary role of an efficiency expert?

Correct Answer
verified

Which of the following structures typically have employees that have a weak conceptualization of the organization's overall mission?

Correct Answer
verified

Which of the following includes a list of the tasks, duties, and responsibilities that a job entails?

Correct Answer
verified

Identifying the most qualified applicants for employment is a part of _____.

Correct Answer
verified

A job description is a list of the knowledge, skills, abilities, and other characteristics that an individual must have to perform the job.

Correct Answer
verified

The _____ section in a position analysis questionnaire (PAQ) focuses on the physical activities, tools, and devices used by the worker to perform the job.

Correct Answer
verified

The final stage in work-flow analysis is to identify the inputs used in the development of a work unit's product.

Correct Answer
verified

How does lean production differ from "batch work" methods?

Correct Answer
verified

Position Analysis Questionnaire (PAQ)covers only the work context leaving out the inputs, outputs, and processes involved in the job.

Correct Answer
verified

Describe how the "Job Characteristics Model" describes jobs.

Correct Answer
verified
According to the "Job Characteristics Mo...
View Answer

The final stage in work-flow analysis is to identify the work _____ in the development of the work unit's product.

Correct Answer
verified

The goal of the biological approach to job design is to:

Correct Answer
verified

Exam 4: The Analysis and Design of Work

Units that are a part of the _____ structure act almost like separate, self-sufficient, semi-autonomous organizations.

Correct AnswerverifiedShow Answer

Job design interventions emphasizing the motivational approach focus on:

Correct AnswerverifiedE

Which of the following refers to the process of defining the way work will be performed and the tasks that will be required in a given job?

Correct AnswerverifiedShow Answer

Describe job analysis and distinguish between job description and job specification.

The perceptual-motor approach to job design has its roots in classical industrial engineering.

Correct AnswerverifiedFalse

Functional structures are more appropriate than divisional structures when:

Correct AnswerverifiedShow Answer

Which of the following is required for teams to be effective?

Correct AnswerverifiedShow Answer

According to the "Job Characteristics Model," _____ is the degree to which a job requires completing a "whole" piece of work from beginning to end.

Correct AnswerverifiedShow Answer

Which of the following is the primary role of an efficiency expert?

Correct AnswerverifiedShow Answer

Which of the following structures typically have employees that have a weak conceptualization of the organization's overall mission?

Correct AnswerverifiedShow Answer

Which of the following includes a list of the tasks, duties, and responsibilities that a job entails?

Correct AnswerverifiedShow Answer

Identifying the most qualified applicants for employment is a part of _____.

Correct AnswerverifiedShow Answer

A job description is a list of the knowledge, skills, abilities, and other characteristics that an individual must have to perform the job.

Correct AnswerverifiedShow Answer

The _____ section in a position analysis questionnaire (PAQ) focuses on the physical activities, tools, and devices used by the worker to perform the job.

Correct AnswerverifiedShow Answer

The final stage in work-flow analysis is to identify the inputs used in the development of a work unit's product.

Correct AnswerverifiedShow Answer

How does lean production differ from "batch work" methods?

Correct AnswerverifiedShow Answer

Position Analysis Questionnaire (PAQ)covers only the work context leaving out the inputs, outputs, and processes involved in the job.

Correct AnswerverifiedShow Answer

Describe how the "Job Characteristics Model" describes jobs.

Correct AnswerverifiedAccording to the "Job Characteristics Mo...View AnswerShow Answer

The final stage in work-flow analysis is to identify the work _____ in the development of the work unit's product.

Correct AnswerverifiedShow Answer

The goal of the biological approach to job design is to:

Correct AnswerverifiedShow Answer

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E

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False

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According to the "Job Characteristics Mo...
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