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___________ create and maintain consistent data processing methods and an integrated database across multiple business functions.


A) Logistics information systems LIS)
B) Enterprise systems
C) Decision support systems
D) Transaction processing systems

E) A) and C)
F) A) and B)

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Office automation systems provide effective ways to process personal and organizational business data,to perform calculations,and to create documents.

A) True
B) False

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Which of the following is not a benefit to utilizing information in logistics?


A) greater knowledge and visibility across the supply chain
B) greater awareness of customer demand via point-of-sale data
C) better coordination of manufacturing,merchandising,and distribution through enterprise resource planning ERP) tools
D) lower costs

E) B) and D)
F) B) and C)

Correct Answer

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There are few logistical similarities between online and in-store retailing.

A) True
B) False

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The Internet is the primary transaction medium for cloud-based software.

A) True
B) False

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The effective and efficient use of information allows organizations to either reduce costs or improve customer satisfaction.

A) True
B) False

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Big data refers to large amounts of near-real-time data collected through a variety of sources such as sensors and smart phones.

A) True
B) False

Correct Answer

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One reason for the popularity of on-demand software is that is pay-per-use formula allows customers to avoid high capital investment costs.

A) True
B) False

Correct Answer

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Artificial intelligence refers to a computer-based discipline that leverages algorithms that can "learn" from data.

A) True
B) False

Correct Answer

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Automatic identification systems are an essential component in ___________.


A) every warehouse
B) point-of-sale systems
C) a logistics information system LIS)
D) dual distribution

E) None of the above
F) B) and D)

Correct Answer

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Electronic data interchange EDI)is no longer an important logistics technology in the twenty-first century.

A) True
B) False

Correct Answer

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___________ refers to the computer-to-computer transmission of business data in a structured format.


A) Big data
B) Enterprise resource planning ERP) systems
C) Electronic data interchange EDI)
D) Data mining

E) A) and C)
F) A) and B)

Correct Answer

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The origins of contemporary enterprise resource planning ERP) systems can be traced back to logistics and ___________.


A) manufacturing
B) marketing
C) purchasing
D) finance

E) A) and B)
F) C) and D)

Correct Answer

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Which of the following is not a logistics-related decision support system?


A) simulation
B) application-specific software
C) transportation management systems TMS)
D) electronic data interchange EDI)

E) None of the above
F) B) and C)

Correct Answer

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Which of the following is not a type of benefits that comes from electronic procurement?


A) transactional benefits
B) management information benefits
C) compliance benefits
D) production benefits

E) B) and C)
F) All of the above

Correct Answer

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Application-specific software is a type of decision support system.

A) True
B) False

Correct Answer

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What has emerged as the most popular application of on-demand logistics software cloud computing) ?


A) warehouse management systems WMS)
B) transportation management systems TMS)
C) inventory optimization
D) collaborative forecasting

E) None of the above
F) A) and B)

Correct Answer

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Information technology should be regarded as a tool to help managers address organizational problems.

A) True
B) False

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The smaller order quantities occasioned by online retailing tend to favor transport companies with extensive delivery networks and expertise in parcel shipments.

A) True
B) False

Correct Answer

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The primary advantage of simulation is that it enables a firm to test the feasibility of proposed changes at relatively little expense.

A) True
B) False

Correct Answer

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