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In 2014,around how many occupational injuries and illnesses within U.S.private industry required recuperation away from work beyond the day of the incident? (Wellness Programs)


A) around 0.5 million
B) around 1.1 million
C) around 2.1 million
D) around 2.5 million

E) B) and C)
F) A) and D)

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The EAPA develops EAP evaluation systems.(Employee Assistance Programs)

A) True
B) False

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Companies offer EAPs because,at any given time,an estimated 35% of employees experience difficulties that interfere with their job performance.(Employee Assistance Programs)

A) True
B) False

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Constructive confrontation is a conflict management technique not related to assessing job performance.(Employee Assistance Programs)

A) True
B) False

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Employers rely on staff members to develop and implement EAPs,or they establish contracts with third-party providers.(Employee Assistance Programs)

A) True
B) False

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Briefly describe the three types of family assistance programs.(Family Assistance Programs)

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Main Points
● Elder Care -Programs prov...

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Outplacement assistance programs provide information for individuals in the recruitment process.(Employee Assistance Programs)

A) True
B) False

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Symptoms of stressful workplaces include low morale,chronic absenteeism,low productivity,and high turnover rates.(Wellness Programs)

A) True
B) False

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Employee assistance programs include a variety of services; the specific services contained in any EAP depends on state laws.(Employee Assistance Programs)

A) True
B) False

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Which of the following questions is not used in evaluating EAP effectiveness? (Employee Assistance Programs)


A) Are troubled employees aware of their employer's EAP?
B) Do co-workers and supervisors understand the importance of and procedures for referring troubled employees to EAPs?
C) Do the benefits of EAPs equal the costs?
D) Based on available information,should the EAP be modified in any particular ways,offered as is or dropped altogether?

E) None of the above
F) B) and D)

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In-house EAPs services have to be located on the employer's work facilities.(Wellness Programs)

A) True
B) False

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EAP practices lie outside the purview of ERISA and COBRA.(Employee Assistance Programs)

A) True
B) False

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Companies stand to benefit from sponsoring employee education benefits,but many do not because they fail to develop and implement career development programs.(Educational Benefits For Employees)

A) True
B) False

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According to ERISA,these types of programs are established for the purpose of providing assistance for its participants or their beneficiaries,through the purchase of insurance.(Employee Assistance Programs)


A) Health risk programs
B) Employee assistance programs
C) Wellness plans
D) Welfare plans

E) B) and C)
F) A) and D)

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Excepted benefits are not subject to requirements of the PPACA that apply to group health plans.(Employee Assistance Programs)

A) True
B) False

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A variety of factors lead to employee termination,including changes in management and outsourcing.(Employee Assistance Programs)

A) True
B) False

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These programs provide technical and emotional support to employees who are being terminated.(Employee Assistance Programs)


A) Reemployment assistance
B) Outplacement assistance
C) Job search assistance
D) Employment assistance

E) B) and C)
F) A) and D)

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If a counselor,of a third-party provider of EAPs,sexually molests an employee,the employer may be held liable.(Employee Assistance Programs)

A) True
B) False

Correct Answer

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Stress management programs offered to employees can ultimately lead to increased productivity.(Wellness Programs)

A) True
B) False

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Companies offer accommodation and enhancement benefits to promote effective coping skills and educational benefits for employees.(Introduction)

A) True
B) False

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